Western Union

DTB WESTERN UNION

Send money the fast, reliable way with Western Union through 500,000 agent locations in over 200 countries.

At a glance.

  • Send and receive money.
  • Send money the fast, reliable way with Western Union through 500,000 agent locations in over 200 countries.

What you get.

  • Every transfer made through Western Union can be tracked using a Money Transfer Control Number. This number is given to the receiver only, which ensures that only the receiver can collect the money you have transferred.

Reliable

  • Only the nominated person receives the money

Bank Transfers

  • To an existing bank account in select countries

Speed

  • Western Union Money Transfer service and DTB uses advanced technology to ensure that the money sent is available for collection in minutes. (Subject to hours of operation and the differences in time zones.)

Convenience

  • Through Western Union agents like DTB, you now have access to over 500,000 Western Union Agent locations worldwide, to collect or send money.

What you need
What do you need to send money using Western Union at DTB?

Visit any DTB branch and selected partners where the service is available and bring along:

To Send Money

  • Acceptable identification namely Passport, National ID, Driving License, Makerere University ID, Refugee ID
  • The amount of money you wish to send in Ugandan Shilling plus fees
  • Complete names of the receiver and Destination Country

What do you need to receive money using Western Union?

  • Money Transfer Control Number
  • Fill in the To Receive Money form indicating the Money Transfer Control Number (MTCN), your name, name of the sender, sender’s city and country, amount of money expected and answer to the test question
  • Handover the form with the original and valid acceptable identification to the teller