mobile banking read more

  • Do your banking round the clock anytime anywhere
  • Safely transact, inquire and manage your bank account using your mobile phone. Our Mobile Banking services can be accessed by all handsets.
  • Dial *202# to access via USSD or download our mobile banking app from:

DTB in the APP Store
·         IOS Operating system in the App Store,
·         Android operating system in Google Play
·         Windows operating system in Windows store.

Mobile Banking offers the following transactional, query and account management facilities

  • MTN  Funds transfer from your bank account to mobile wallet and vice-versa.
  • Airtime purchase from MTN, Africell and Airtel.
  • Account management:- Balance inquiry, Forex rates,  Cheque book request and Mini-statements, stop cheque services, cheque status requests
  • Funds transfer to accounts in DTB through internal funds transfer and other banks  through EFT and RTGS.

Talk to us

Thanks for choosing to open an account with DTB. Get in touch with us today.

Call our Pilot lines for immediate assistance:

Kenya: +254 -20- 284 9888/ +254 – 719 – 031 888/ +254 – 732 – 121 888

(our contact centre is open 24hours a day)

Tanzania: (+255) 222 114891/2

Uganda: (+256) 314 387 000/100, (+256) 800 242 242

Burundi: (+257) 222 59988

Call the specific Country or Branch using the
Location Finder

Email us:

Kenya: contactcentre@dtbafrica.com

Uganda: info@dtbuganda.co.ug

Tanzania: customercare@diamondtrust.co.tz

Burundi: info@dtbafrica.com

DTB MOBILE APP
All segments of customers UGX 22.5%
Inter-Account funds transfer within DTB FREE OF CHARGES
Cheque book request / status enquiry FREE OF CHARGES
Balance enquiry UGX 300
Mini Statement UGX 500
Air time Top up ( MTN/Airtel/Africell) UGX 200
DTB Account to Mobile Wallet( MTN/Airtel) UGX 600
RTGS – any bank branch in Uganda UGX 10,000
PIN Reset for Mobile Banking / I-Banking UGX 5,000
MTN MOBILE MONEY TO Amount (UGX) Charge (UGX)
DTB ACCOUNT 5,000 to 30,000 1000
30,001 to 60,000 1,500
60,001 to 125,000 2,000
125,001 to 250,000 3,000
250,001 to 500,000 4,000
500,001 to 1,000,000 6,500
1,000,001 to 2,000,000 11,000
2,000,001 to 4,000,000 19,500
AIRTEL MOBILE MONEY TO DTB ACCOUNT
Fund Transfer – Account to Wallet (A2W)
Transaction Type Current Tariff (UGX )
Ugx. 10,000 – 120,000 900
Ugx. 120,000 – 250,000 1,350
Ugx. 250,000 – 500,000 1,700
Ugx. 500,001 – 1,000,000 2,250
Ugx. 1,000,000 – 5,000,000 4,450
Transaction Type Current Tariff (UGX )