Mobile Banking

product term

DTB 24/7 app is a safe and secure mobile banking application from DTB, with services satisfying more than just banking needs. Bank on-the-go with a host of banking services on your android or iOS device.

Our mobile banking is also available when you dial *202# on any phone. The platform offers transactional, query and account management services.

  • Transact on-the-go from the comfort of your location day and night
  • Real-time notifications for debit and credit transactions
  • Facial, fingerprint and PIN transaction authentication is available on the DTB app
  • Convenience at its best
    • No more queues
    • No more late payments
    • No more lost bills
  • Joining fees (one - time payment) - nil
  • Annual subscription - nil
  • Fee on adding or deletion of mobile number – nil
  • Internal funds transfer with in DTB - free
  • Cheque book request - free
  • Cheque status or enquiry - free
  • Alerts - currently all debit alerts are provided - free
  • Transfer from DTB account to mobile aallet account(MTN / Airtel / Africel) - per request UGX 5000/=
  • Balance request - free
  • Air time top up - per request UGX 200/=
  • External fund transfer - RTGS - per transaction UGX 15,000/=
  • Mini statement request - per request UGX 500/=
  • MTN mobile money to DTB account
    5,000 to 125,000 charge (UGX): 1,500
    125,001 to 250,000 charge (UGX): 2,250
    250,001 to 500,000 charge (UGX): 6,000
    500,001 to 1,000,000 charge (UGX): 9,000
    1,000,001 to 2,000,000 charge (UGX): 13,500
    2,000,001 to 5,000,000 charge (UGX): 16,500
  • Airtel mobile money to DTB account
    5,001 to 15,000 charge (UGX): 700
    15,001 to 30000 charge (UGX): 900
    30,001 to 45000 charge (UGX): 1350
    45,001 to 60,000 charge (UGX): 1500
    60,001 to 125,000 charge (UGX): 2,000
    125,000 to 250,000 charge (UGX): 2,250
    250,001 to 500,000 charge (UGX): 6,000
    500,001 to 1,000,000 charge (UGX): 9,000
    1,000,001 to 2,000,000 charge (UGX): 13,500
    2,000,001 to 5,000,000 charge (UGX): 16,500
product_id
1

Internet Banking

product term

The DTB iBanking platform offers you a comprehensive range of features to transact from the comfort of your office or home.

Available to DTB customers signed up for the service through a link provided on our website

  • Transactional services comprising of funds transfer (IFT, EFT, SWIFT, and RTGS), Bulk transactions / bulk beneficiary uploads, forex and mobile money transfers
  • Query services comprising of account balance inquiry requests, transaction status, statement request, and transaction reports
  • Account management facility that enables clients to manage beneficiaries, schedule payments among others
  • Multi-currency online transactions through a variety of payment methods including:
    • Internal Funds Transfer (IFT)
    • Electronic Funds Transfer (EFT)
    • Real-time Gross Settlement (RTGS)
  • Withdrawal fees
  • Over the counter (teller) - UGX 10,000 < 2,000,000
  • ATM - UGX 1,000
  • free withdrawals (fee applies after these)
  • Account statements
    • Statements free of charge (fee applies after these) per 1year - UGX 5,000 to 10,000
  • Balance enquiry - zero
  • Administrative fees per month - zero
  • ATM card onetime cost / replacement charge - UGX 15,000
  • Below minimum balance charge - zero
  • Salary processing same-day credit
  • System alerts - zero
  • SMS alerts (per SMS alert) - zero
  • Account closure fees - UGX 25,000
  • Mobile app - zero
  • ATM cash deposits - zero
  • Monthly E-statement - zero
product_id
2

Automated Teller Machines

product term

The bank currently has three types of ATMs, Wincor, NCR and GRG. The ATMs have a maximum cash dispensing limit of UGX 2,000,000. GRG ATMs also referred to as recyclers, offer both deposit and withdrawal functions.

  • Access banking services beyond regular banking hours
  • Secure platform with enhanced card reader capability and anti-skimming devices in place
product_id
4

e-Statements

product term

Go paperless with e-Statements from DTB - enhance security, maximise convenience and easily manage all your accounts.

  • Option to receive statements daily, weekly or monthly
  • Security maintained through encryption
  • Unique personal six-digit pin for privacy
  • A copy of your ID
  • Complete the e-Statement application at your nearest branch
product_id
3