Mobile Banking

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DTB 24/7 app is a safe and secure mobile banking application from DTB, with services satisfying more than just banking needs. Bank on-the-go with a host of banking services on your android or iOS device.

Our mobile banking is also available when you dial *202# on any phone. The platform offers transactional, query and account management services.

  • Transact on-the-go from the comfort of your location day and night
  • Real-time notifications for debit and credit transactions
  • Facial, fingerprint and PIN transaction authentication is available on the DTB app
  • Convenience at its best
    • No more queues
    • No more late payments
    • No more lost bills
Refer to the Tariff Guide
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Internet Banking

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The DTB iBanking platform offers you a comprehensive range of features to transact from the comfort of your office or home.

Available to DTB customers signed up for the service through a link provided on our website

  • Transactional services comprising of funds transfer (IFT, EFT, SWIFT, and RTGS), Bulk transactions / bulk beneficiary uploads, forex and mobile money transfers
  • Query services comprising of account balance inquiry requests, transaction status, statement request, and transaction reports
  • Account management facility that enables clients to manage beneficiaries, schedule payments among others
  • Multi-currency online transactions through a variety of payment methods including:
    • Internal Funds Transfer (IFT)
    • Electronic Funds Transfer (EFT)
    • Real-time Gross Settlement (RTGS)
Refer to the Tariff Guide
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2

Automated Teller Machines

The bank currently has three types of ATMs, Wincor, NCR and GRG. The ATMs have a maximum cash dispensing limit of UGX 3,000,000. GRG ATMs also referred to as recyclers, offer both deposit and withdrawal functions.

  • Access banking services beyond regular banking hours
  • Secure platform with enhanced card reader capability and anti-skimming devices in place
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4

e-Statements

Go paperless with e-Statements from DTB - enhance security, maximise convenience and easily manage all your accounts.

  • Option to receive statements daily, weekly or monthly
  • Security maintained through encryption
  • Unique personal six-digit pin for privacy
  • A copy of your ID
  • Complete the e-Statement application at your nearest branch
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