Digital Channels | DTB Uganda

DTB’s digital banking platforms comprising of Mobile Banking, Internet Banking and ATMs and give you the convenience of paying bills from anywhere and anytime.

product term

DTB 24/7 app is a safe and secure mobile banking application from DTB, with services satisfying more than just banking needs. Bank on-the-go with a host of banking services on your android or iOS device.

Our mobile banking is also available when you dial *202# on any phone. The platform offers transactional, query and account management services.

Benefits

Transact on-the-go from the comfort of your location day and night
Real-time notifications for debit and credit transactions
Facial, fingerprint and PIN transaction authentication is available on the DTB app
Convenience at its best
- No more queues
- No more late payments
- No more lost bills

Charges

DTB Account to Mobile Wallet ( MTN/Airtel)

Amount (UGX)	Charges (UGX)
5,000 to 50,000	1,000
50,001 to 125,000	1,500
125,001 to 250,000	2,000
250,001 to 500,000	2,500
500,001 to 1,000,000	3,500
1,000,001 to 3,000,000	5,000
3,000,001 to 5,000,000	16,500
Mini Statement	Free
Mobile Banking - DTB Account to DTB Account transfer	Free
RTGS - any bank branch in Uganda	10,000
URA Payment	2,000

The fees are subject to change and customers are advised to always check out current fees on the Tariff Guide.

1

application form

Download Key Facts Document

Download Application Form

product term

Internet Banking

The DTB iBanking platform offers you a comprehensive range of features to transact from the comfort of your office or home.

Features

Available to DTB customers signed up for the service through a link provided on our website

Transactional services comprising of funds transfer (IFT, EFT, SWIFT, and RTGS), Bulk transactions / bulk beneficiary uploads, forex and mobile money transfers
Query services comprising of account balance inquiry requests, transaction status, statement request, and transaction reports
Account management facility that enables clients to manage beneficiaries, schedule payments among others
Multi-currency online transactions through a variety of payment methods including:
- Internal Funds Transfer (IFT)
- Electronic Funds Transfer (EFT)
- Real-time Gross Settlement (RTGS)

Charges

Withdrawal fees
Over the counter (teller) - UGX 10,000 < 2,000,000
ATM - UGX 1,000
free withdrawals (fee applies after these)

Above UGX 100 million	UGX 10,000
SWIFT/TT up to USD 50,000 (SHA)	USD 10
Over USD 50,000 up to USD 300,000 (SHA)	USD 15
Over USD 300,000 (SHA)	USD 15
SWIFT/TT up to USD 50,000 (OUR)	USD 30
Over USD 50,000 up to USD300,000 (OUR)	USD 30
Swift Outwards above USD 300,000 (OUR)	USD 30
Remittance to India (Any bank)	UGX 10,000
Standing Instruction initiation	Free
Salary processing	Free
Account statement per page all currencies <= 1 year	Free
Account statement per page all currencies > 1 year	Free

The fees are subject to change and customers are advised to always check out current fees on the Tariff Guide.

2

application form

Download Internet Banking Application Form

Download Key Facts Document

Download Terms and Conditions

Download DTB i24/7 User Guide

The bank currently has three types of ATMs, Wincor, NCR and GRG. The ATMs have a maximum cash dispensing limit of UGX 3,000,000. GRG ATMs also referred to as recyclers, offer both deposit and withdrawal functions.