western union taab

Send and receive money

Send money the fast, reliable way with Western Union through 350,000 agent locations in over 200 countries.

Every transfer made through Western Union can be tracked using a Money Transfer Control Number. This number is given to the receiver only, which ensures that only the receiver can collect the money you have transferred.


Only the nominated person receives the money


Western Union Money Transfer service and DTB uses advanced technology to ensure that the money sent is available for collection in minutes. (Subject to hours of operation and the differences in time zones.)


Through Western Union agents like DTB, you now have access to over 350 000 Western Union Agent locations worldwide, to collect or send money.

What do you need to send money using Western Union at DTB?
Visit any DTB branch and selected partners where the service is available and bring along:

  • A photo identity document like passport, driving permit, voter’s card or national D.
  • The amount of money you wish to send in Ugandan Shilling plus fees
  • Two names of the Receiver and country he or she is in

What do you need to receive money using Western Union?

Money Transfer Control Number

  • Fill in the To Receive Money form indicating the Money Transfer Control Number (MTCN), your name, name of the sender, sender’s city and country, amount of money expected and answer to the test question
  • Hand over the form with your photo identity document to the teller.