Agent Banking

Agent banking is a partnership to deliver services to customers through 3rd parties. It comes with related risks and measures have to be in place to manage any risks that may arise.

An agent can be a petrol station, a supermarket, a permanent mobile money agent, a pharmacy, a retail shop or hardware store that is fully licenced and has been existence for one year.

DTB has over eight hundred agents.

  • Cash
    5,000 - 20,000 charge (UGX): 1,000
    20,001 - 75,000 charge (UGX): 1,200
    75,001 - 150,000 charge (UGX): 1,500
    150,001 - 300,000 charge (UGX): 2,000
    300,001 - 500,000 charge (UGX): 2,500
    500,001 - 1,000,000 charge (UGX): 3,500
    1,000,001 - 3,000,000 charge (UGX): 5,500
    3,000,001 - 5,000,000 charge (UGX): 10,000
  • Cash deposit
    5,000 - 20,000 free
    20,001 - 75,000 free
    75,001 - 150,000 free
    150,001 - 300,000 free
    300,001 - 500,000 free
    500,001 - 1,000,000 free
    1,000,001 - 3,000,000 free
    3,000,001 - 5,000,000 free
  • Off us deposit charge(B)
    5,000 - 20,000 charge (UGX): 500
    20,001 - 75,000 charge (UGX): 700
    75,001 - 150,000 charge (UGX): 1,000
    150,001 - 300,000 charge (UGX): 1,500
    300,001 - 500,000 charge (UGX): 2,000
    500,001 - 1,000,000 charge (UGX): 3,000
    1,000,001 - 3,000,000 charge (UGX): 5,000
    3,000,001 - 5,000,000 charge (UGX): 9,500
  • Other charges
    Balance inquiry charge (UGX): 500
    Mini statement charge (UGX): 300
    School fees charge (UGX): 2,000
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