Agent Banking

Agent banking is a partnership to deliver services to customers through 3rd parties. It comes with related risks and measures have to be in place to manage any risks that may arise.

An agent can be a petrol station, a supermarket, a permanent mobile money agent, a pharmacy, a retail shop or hardware store that is fully licenced and has been existence for one year.

DTB has over eight hundred agents.

Cash Withdrawal - Agent Location
Slab charge in (UGX)
5,000 - 20,000 1,000
20,001 - 75,000 1,200
75,001 - 150,000 1,500
150,001 - 300,000 2,000
300,001 - 500,000 2,500
500,001 - 1,000,000 3,500
1,000,001 - 3,000,000 5,500
3,000,001 - 5,000,000 10,000
 
Slab charge in (UGX)
500 - 5,000 500
5,001 - 15,000 700
15,001 - 30,000 800
30,001 - 45,000 1,000
45,001 - 60,000 1,100
60,001 - 125,000 1,300
125,001 - 250,000 2,000
250,001 - 500,000 2,900
500,001 - 1,000,000 3,750
1,000,001 - 2,000,000 5,500
2,000,001 - 4,000,000 10,000
4,000,001 - 5,000,000 12,500
Off Us & On Us Deposit Charge (B) - Agent Location
Slab charge in (UGX)
5,000 - 1,000,000 free
1,000,001 - 3,000,000 5,000
3,000,001 - 5,000,000 10,000
Other Charges in UGX - Agent Location
  charge in (UGX)
Balance inquiry 300
Mini statement 500
School fees 1,800
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